Booking a tour

All information about booking a tour with La Ligne Verte.

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Planning a holiday with La Ligne Verte

Payment : Prices in this website are based on payment by credit card.

Bank to bank transfer in Euro-zone:

Address: Dufaystraat 5-II, 1075 GR Amsterdam, Netherlands.
Contact (mail)
Phone: +31 636 331 294

Bank to bank: Payment must be done in Euro-currency.

Payment: Deposit and balance:

A deposit of 10% -payable in Euro- of the total amount is due after availability will have been checked by La Ligne Verte, or full amount if within 6 weeks of arrival at the first hotel of your tour.

With our superior and luxury tours the deposit can be higher, because some hotels need some payment when booking a room.

Payment of the outstanding balance:

Receipt of the final balance at the latest 6 weeks before departure. If you are paying by credit card we will let you know in advance we will be charging your credit card for the final balance.

Booking confirmation after Payment: As soon as we received the authorization for the payment of your deposit we will send you by email a confirmation of your reservation and the list of hotels (with phone numbers) of your trip.

Rates and Group discounts

Basic rates are prices per person with 2 personen sharing double or twin rooms; bags transfers included; bike rental not included in basic rate.
Solo all-in prices are prices for single travellers including single room supplement; bags transfers included; bike rental not included.

Group discounts are applicable only on the basic rates p.p. with 2 personen sharing room, but not on supplements for single rooms, extra nights, nor on bike rental or any other supplements.Group discounts apply to parties and families of 3 to 8 personen.
Group discountsare indicated in a percentage of the basic rate and apply to every member of the party.
The applicable discount applies to payments that are made for the whole party with a maximum of three different credit cards.
For payments with 1 credit cards no administrative supplement will be charged.
For payments with 2 credit cards an administrative supplement of 20 will be charged to the second credit card.
For payments with 3 credit cards an administrative supplement of 20 will be charged to the second and to the third credit card.
For payments with 4 or more credit cards no groups discounts will apply.

Moreover, cancelation of just one or more personen of the group will affect the total group-discount applicable (i.e. lower substantially for all the remaining members of the party).

So, if one of more personen of the group, originally booking together, have to cancel their trip we are not going to ask the remaining members of the party to pay extra for the difference. For this reason cancelation a trip (booked-with-group-discount) by one or more members of the party will cause an extra withholding (to the personen cancelation) relative to the new (i.e. lower) applicable discount percentage applicable to the remaining members of the party. The withholding will be a percentage of the basic rate to be settled with the refund due by La Ligne Verte.

Example: 5 person book a trip with group discount of 12%.
Basic rate p.p. 1000, with group discount 880. Total paid (basic rates only): 5x 880 = 4400.
2 personen cancel their participation. Remaining members : 3, which will cause a new discount of 8%.
New price for the remaining members 3 x 1000 minus 8%= 3 x 920 = 2760
The remaining members had already paid 3 x 880 = 2640. Rest still to be paid: 2760-2640=120.
120 will be hold in and settled with the cancellation refund due by La Ligne Verte to the 2 personen who cancelled.

Cancellation

CANCELLATION FEES

You always have a two-week cooling-off period (by law) for bookings. The booking date is considered the date stated on the booking form or email confirmation confirming your acceptance of the quote.

The two-week cooling-off period does not apply if there are fewer than 42 days between the date of booking and the first day of the package. In that case, we apply a cooling-off period of two days.

For bookings where the first day of the package is less than 14 days after the booking date, we apply a two-hour cooling-off period.

We generally only book cancellable hotel rooms. If a hotel room (usually in a luxury cycling or walking package) is booked with a non-cancellable element, we will only do so with your approval, and any extra cancellation costs will be your responsibility.

The cooling-off period. We will only begin sending hotel reservations after the 14-day, two-day, or two-hour cooling-off period has expired, or as soon as you grant us permission by email to begin the reservations. Last-minute bookings, i.e., bookings less than two weeks before the first day of the package, have a cooling-off period of no more than two hours. By sending us such a booking, you agree to this, and after two hours, we can immediately check hotel availability and reserve the rooms for you.

If you cancel within the applicable two-week cooling-off period, you will receive a 100% refund of the total amount paid. No hotel or guest room will be booked or reserved for you during this period.

If you cancel (after the two-week cooling-off period) and more than eight weeks (up to 56 days) before the start of the trip, you will receive a 100% refund of the amount already paid, minus €30 per night booked (with a minimum of €200) for administration, handling, and cancellation fees.
Some hotels require a deposit to confirm a reservation. Because these reservation fees are increasingly extended to more than one month prior to the reservation date, these deposits will also be charged to you in the event of cancellation and deducted from the refund amount.

Reclaiming verifiable deposits from hotels is not always possible and takes a lot of time. As soon as we have received the recoverable deposits from the hotels, we will refund 50% of them to your bank or credit card account.

For cancellations more than 6 weeks (56 to 43 days) before the start of the package, the cancellation fee is 50% of the tour price.
See above for refunds of deposits made if these costs exceed 50% of the tour price.

If you cancel more than 4 weeks (42 to 29 days) before the start of the first day of the package, the cancellation fee will be 60% of the tour price.

If you cancel more than 2 weeks (28 to 15 days) before the start of the first day of the package, the cancellation fee will be 70% of the tour price.

If you cancel more than 1 week (14 to 8 days) before the start of the first day of the package, the cancellation fee will be 80% of the tour price.

If you cancel 7 to 1 day before the start of the first day of the package, the cancellation fee will be 90% of the tour price.

If you cancel on the first day of the package or the day before or during the tour, you are no longer entitled to a refund. If you are unable to attend, you can always arrange for someone else to take your place at no extra cost. You can do this by sending us the name of the replacement person by email up to the day before the first overnight stay. Bookings and cancellations can be made by email or by post (if cancelling by post, please do so by registered mail in connection with the date).

We suggest you take an insurance for costs of cancellation. To cancel a booked journey you have to send an email to: La Ligne Verte ~ Vacances à la Carte. The person who signed/mailed the booking confirmation ("Party leader=Person 1") should also sign/mail the notification of cancellation. Cancellation has to be done by email to establish the date of cancellation, with confirm receipt. Our cancellation charges, based on the total cost are as follows:

See also the consequences of cancellation of a trip booked with group-discount .

"Cancellation-inclusion package" La Ligne Verte - valac

For all our standard and plus tours in the Grands Causses area (and here only!) you can purchase our "cancelation-inclusion-package" to cover the costs of any cancellation. For a supplement of 10% of the total costs of your trip with La Ligne Verte (not the costs of travelling to the first hotel of the trip) you can cancel your trip (not the travel costs) without having to state the grounds for doing so.

The cancellation-inclusion-package will result in a refund of 80% of the price of the package including the 10% costs of cancelling-inclusion-package. These are the terms and conditions of this cancelation-inclusion package of La Ligne Verte - valac:

Below a summary of information we need to organize your tour.

We will send you a form by mail relevant to your tour.

Don't complete the form below, it will not be sent online. But if you do complete the form, right click (when you're finished) on the screen, press on "print" and safe the file as pdf.
Go to our contact-form >> Contact.
Copy the pdf-file into the message-box and send us the pdf with the contactform.