Booking a tour

All information about booking a tour with La Ligne Verte.

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Planning a holiday with La Ligne Verte

Payment : Prices in this website are based on payment by credit card.

Bank to bank transfer in Euro-zone:

Address: Dufaystraat 5-II, 1075 GR Amsterdam, Netherlands.
Contact (mail)
Phone: +31 636 331 294

Bank to bank: Payment must be done in Euro-currency.

Payment: Deposit and balance:

A deposit of 10% -payable in Euro- of the total amount is due after availability will have been checked by La Ligne Verte, or full amount if within 6 weeks of arrival at the first hotel of your tour.

With our superior and luxury tours the deposit can be higher, because some hotels need some payment when booking a room.

Payment of the outstanding balance:

Receipt of the final balance at the latest 6 weeks before departure. If you are paying by credit card we will let you know in advance we will be charging your credit card for the final balance.

Booking confirmation after Payment: As soon as we received the authorization for the payment of your deposit we will send you by email a confirmation of your reservation and the list of hotels (with phone numbers) of your trip.

Rates and Group discounts

Basic rates are prices per person with 2 personen sharing double or twin rooms; bags transfers included; bike rental not included in basic rate.
Solo all-in prices are prices for single travellers including single room supplement; bags transfers included; bike rental not included.

Group discounts are applicable only on the basic rates p.p. with 2 personen sharing room, but not on supplements for single rooms, extra nights, nor on bike rental or any other supplements.Group discounts apply to parties and families of 3 to 8 personen.
Group discountsare indicated in a percentage of the basic rate and apply to every member of the party.
The applicable discount applies to payments that are made for the whole party with a maximum of three different credit cards.
For payments with 1 credit cards no administrative supplement will be charged.
For payments with 2 credit cards an administrative supplement of 20 will be charged to the second credit card.
For payments with 3 credit cards an administrative supplement of 20 will be charged to the second and to the third credit card.
For payments with 4 or more credit cards no groups discounts will apply.

Moreover, cancelation of just one or more personen of the group will affect the total group-discount applicable (i.e. lower substantially for all the remaining members of the party).

So, if one of more personen of the group, originally booking together, have to cancel their trip we are not going to ask the remaining members of the party to pay extra for the difference. For this reason cancelation a trip (booked-with-group-discount) by one or more members of the party will cause an extra withholding (to the personen cancelation) relative to the new (i.e. lower) applicable discount percentage applicable to the remaining members of the party. The withholding will be a percentage of the basic rate to be settled with the refund due by La Ligne Verte.

Example: 5 person book a trip with group discount of 12%.
Basic rate p.p. 1000, with group discount 880. Total paid (basic rates only): 5x 880 = 4400.
2 personen cancel their participation. Remaining members : 3, which will cause a new discount of 8%.
New price for the remaining members 3 x 1000 minus 8%= 3 x 920 = 2760
The remaining members had already paid 3 x 880 = 2640. Rest still to be paid: 2760-2640=120.
120 will be hold in and settled with the cancellation refund due by La Ligne Verte to the 2 personen who cancelled.

Cancellation

If you cancel during the trip we will refund you 90% of the part not consumed within 10 days after cancellation. 

We suggest you take an insurance for costs of cancellation. To cancel a booked journey you have to send an email to: La Ligne Verte ~ Vacances à la Carte. The person who signed/mailed the booking confirmation ("Party leader=Person 1") should also sign/mail the notification of cancellation. Cancellation has to be done by email to establish the date of cancellation, with confirm receipt. Our cancellation charges, based on the total cost are as follows:

If you have to cancel we refund:
More than 56 days before departure date: 100% of total rate minus a retention of €200
From 56 to 29 days before departure date: 90% of total rate with a minimum retention of €200
From 28 to 15 days before departure date: 80% of total rate with a minimum retention of €200
From 14 to 8 days before departure date: 50% of total rate
From 7 to 2 days before departure date: 20% of total rate
One day before departure day or on day of departure: no refund

By departure date we mean: the day of your first hotel night. If you might have to cancel there is always the possibility to let some other person travel in your place, without extra costs.

See also the consequences of cancellation of a trip booked with group-discount .

"Cancellation-inclusion package" La Ligne Verte - valac

For all our budget, standard and plus toours in the Grands Causses area (and here only!) you can purchase our "cancelation-inclusion-package" to cover the costs of any cancellation. For a supplement of 10% of the total costs of your trip with La Ligne Verte (not the costs of travelling to the first hotel of the trip) you can cancel your trip (not the travel costs) without having to state the grounds for doing so.

The cancellation-inclusion-package will result in a refund of 80% of the price of the package including the 10% costs of cancelling-inclusion-package. These are the terms and conditions of this cancelation-inclusion package of La Ligne Verte - valac:

Below a summary of information we need to organize your tour.

We will send you a form by mail relevant to your tour.

Don't complete the form below, it will not be sent online. But if you do complete the form, right click (when you're finished) on the screen, press on "print" and safe the file as pdf.
Go to our contact-form >> Contact.
Copy the pdf-file into the message-box and send us the pdf with the contactform.